Frontier serves up 7 Gbps speeds across its network footprint

Aug. 26, 2024
The new speed tier is bundled with Wi-Fi and other services, such as its technical support capabilities.

Frontier has introduced a new 7 Gbps speed tier across its fiber footprint, giving power users another option for higher bandwidth.

This new speed tier follows its early lead of offering 2 and 5 Gbps speeds.

But speed is only one part of the equation. As a premium speed service, the provider is combining its 7 Gbps tier with a host of other services, including whole-home Wi-Fi 7, premium technical support, a 3-year tech upgrade, unlimited data, and free installation.

Frontier's 7 Gig plan comes with two next-gen Wi-Fi 7 devices, but the telco will upgrade a subscriber's devices for free if it introduces a better technology in the first three years of when a customer has 7 Gig service.

For those who want the service, it comes with a premium price.

Frontier’s 7 Gig offer starts at $299.99 monthly with autopay, for 12 months. It includes our most popular additional services, a $899 value with included routers.

While a 7 Gbps service will likely resonate with a small portion of Frontier's subscriber base today, Frontier noted that during the second quarter, over 60 percent of its new fiber customers took speeds of 1 Gbps or faster, and more than half purchased at least one additional service that requires more bandwidth.

Frontier’s CFO Scott Beasley noted during the company’s second-quarter earnings call that ARPU growth is related to three main themes: faster customer speed tiers, annual price adjustments, and expanding value-added services.

“In Q2, over 60% of new customers took speeds of 1 gig or faster, and over 50% purchased at least one value-added service, including products like YouTube TV and whole-home Wi-Fi,” he said.

For related articles, visit the Broadband Topic Center.
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About the Author

Sean Buckley

Sean is responsible for establishing and executing the editorial strategies of Lightwave and Broadband Technology Report across their websites, email newsletters, events, and other information products.

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