365 Data Centers has tapped Bob Hicks as Chief Operating Officer (COO), a newly created position at the company. Hicks will oversee all operating and customer service functions related to 365’s data centers, network, and cloud regions in this role.
The company said that adding Hicks will provide even more efficient operating performance.
Hicks comes to 365 with 35 years of Infrastructure-as-a-Service experience in operations, sales, and executive management.
As COO of Data Based Systems International (DBSi), a regional colocation provider, Hicks oversaw its customer growth, operations, and facilities expansions for about two decades before its sale to Xand. Hicks then held operating and customer-facing senior leadership positions at Xand, TierPoint and Recovery Point Systems.
Bob DeSantis, CEO of 365, said that the timing of naming Hicks to the COO position follows the company’s integration of SunGard’s U.S. colocation and network businesses. The SunGard acquisition added eight high-density data center facilities across several rapidly expanding edge markets, a network platform capable of delivering a variety of connectivity offerings, and 400 new customers. The latest data center facilities are in Alpharetta (GA), Aurora (CO), Carlstadt (NJ), Marlborough (MA), Philadelphia-Downtown (PA), Rancho Cordova (CA), Richardson (TX), and Smyrna (GA).
“Having worked with Bob for many years at Xand and TierPoint, I am confident that his customer solutions approach will immediately contribute to our customer growth, operating efficiency, and resiliency,” he said. “This appointment not only rounds out 365’s highly effective senior leadership team, which has been responsible for the company’s success to date, but also enables me to primarily focus on the future needs of our customers, growth and expansion capital, and strategic initiatives.”
Regarding his appointment, Hicks stated, “365 Data Centers has increased in recent years and has successfully met the increasing infrastructure needs of its customers. As COO, I will strive to make certain 365 continues to deliver cost-efficient Infrastructure-as-a-Service customer solutions and is positioned with the reliable and resilient infrastructure required to meet the market’s increasing and changing demand for our services.”
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Sean Buckley
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