Interoute bails out customer with quick connectivity deployment

NOVEMBER 25, 2008 -- Interoute (search for Interoute) leveraged its Infinera (search for Infinera) Digital Optical Network to provide 60 Gbits/sec of connectivity on a 1200-km route in Europe in just 48 hours, helping a major customer that was experiencing rapid quality degradation on its previous optical network.

One of Interoute's large global customers had acquired another telecom operator that already owned a large international optical network. After the acquisition, the unprecedented daily volume of data and IP traffic now using the route highlighted the fact that this network was in need of immediate and substantial upgrade. Customers were already beginning to experience quality of service issues, according to Interoute and Infinera.

Interoute operates an Infinera optical network across that same route. The customer asked Interoute if it could provide 60 Gbits/sec of connectivity. Interoute staff accommodated the request in 48 hours -- most of which involved providing the additional connectivity from the customer's network to Interoute's network. The Infinera modules required for the additional capacity arrived at the sites in "a matter of hours," say the two companies, and the Infinera system took "just minutes" to bring up the capacity, test it to confirm it was running error-free, and begin carrying customer traffic.

According to Interoute CEO Gareth Williams, "Managing to activate 60 Gbits/sec of bandwidth in less than 48 hours has made us extremely proud and emphasized again the first-rate quality of our network, and especially our Infinera optical network, as well as the total dedication of our people."

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