The Incognito Digital Experience Solution leverages the company’s Auto-Configuration Server, now with User Services Platform, to equip service providers with a unified architecture to remotely manage in-home networks and devices, resolve subscriber connectivity issues, cut down on operational support costs, and launch innovative high-ARPU services.
Judge’s Comment: “The ability to make changes in real time will make a real difference in customer experience and avoid the need for truck rolls and additional delay in trouble isolation and resolution.”
About the Author
BTR Staff
EDITORIALSTEPHEN HARDY
MATT VINCENT
SALESKRISTINE COLLINS
JEAN LAUTER
STEPHEN HARDY
Editorial Director and Associate Publisher
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MATT VINCENT
Senior Editor
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KRISTINE COLLINS
Business Solutions Manager
(312) 350-0452
[email protected]
JEAN LAUTER
Business Solutions Manager
(516) 695-3899
[email protected]
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