Incognito Software Systems Inc.: Incognito DX Digital Experience KPI Analytics

Megacable reduced IT costs and improved QoE during an aggressive GPON rollout by adopting Incognito’s KPI Analytics in the company’s scalable, carrier-grade TR-069 ACS. The deployment achieved several benefits, including shortening monitoring interval to 15-minutes compared to industry-standard 24 hours using Incognito’s “split inform” functionality. The platform performed analytics on ONT-collected data for millions of parameters within the network footprint. Megacable proactively improved service quality and increased SLA adherence by ensuring seamless services. The platform offers optional integration to any big-data platform thanks to its Kafka bus architecture. It also offers centralized KPI visibility for GPON, connected home, and OEM devices, with standards-based integration.

Judge’s Comment: “This product can be invaluable in providing the necessary insight into your network and providing a quality service to the customer.”