According to Parks Associates, 78% of U.S. broadband households had a home network router in 2012, up from 54% in 2009, with adoption expected to reach 95% by 2016. The research firm notes consumer demand for connected and mobile devices is fueling adoption of home network devices, which creates new and complex support demands on the connected home.Parks says about 35% of users have problems when trying to network and synchronize mobile devices, game consoles, and other connected devices. The research house says 68% of U.S. broadband households are interested in new technical support services, and more than 70% of those consumers would expect such a service to address all of devices and services on the home network.
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On Topic: Metro Network Evolution
Dec. 6, 2024