According to Infonetics Research, business services are driving growth in VoIP. Though residential VoIP services still make up the majority of VoIP revenue, expanding business services as SIP trunking and cloud unified communications are fueling most of the segment's growth.
- In the first half of 2013 (1H13), global residential and business VoIP services revenue rose 3%, to $33 billion.
- Worldwide business VoIP service revenue is forecast to grow at a 7% CAGR from 2012 to 2017, compared to a 3% CAGR for residential/SOHO VoIP services.
- Hosted PBX/UC grew the most of any VoIP service in 1H13.
- Driven by activity in North America, SIP trunking spiked 23% in 1H13 over 2H12.
- Residential VoIP subscribers topped 203 million worldwide in 1H13.
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