Time Warner Cable (NYSE:TWC) Business Class is upgrading its Ethernet Services portfolio to target mid-market and enterprise customers across the United States. Upgrades include:
Nationwide coverage leveraging TWC’s backbone network and last mile access from alternate providers for servicing out of footprint locations. Single bill and point of contact for customer care.
Customers will have access to a secure, password-protected customer management web portal to view circuit level performance metrics. Additionally, customers can run performance reports to get a historical view of their circuit performance.
Increased number of speed tiers, delivered over HFC for 512k - 10 Mbps and fiber for 5Mbps - 10Gbps, based on network availability.
Managed Ethernet Services: Customers can opt to offload network management (WAN/LAN) when Ethernet service is purchased with TWCBC’s Managed Router Services offering.